Privacy Policy

At Candles & Crafties Co., your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website.

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1. Information We Collect

We may collect the following personal information:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through our payment gateway)

• Any additional info you voluntarily provide

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2. How We Use Your Information

We use your data to:

• Process and deliver your orders

• Contact you about your purchase or support queries

• Improve your shopping experience

• Send updates or promotions (only if you’ve opted in)

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3. Data Security

We take your privacy seriously and implement appropriate technical measures to protect your data. Your payment information is encrypted and not stored on our servers.

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4. Third-Party Services

We work with third-party services (e.g., payment gateways, couriers) who receive only the information necessary to perform their services. They are obligated to keep your data secure.

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5. Cookies

This website uses cookies to personalize your experience and analyze traffic. You can disable cookies through your browser settings if you prefer.

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6. Your Rights

You may:

• Request access to your personal data

• Ask for corrections or updates

• Request deletion of your personal information

For any such request, email us at info@candlesandcrafties.co.za

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7. Changes to This Policy

We may update this policy to reflect changes in law or our business. The latest version will always be posted on this page.

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8. Contact Us

If you have questions about your privacy or this policy, contact us at:
📧 info@candlesandcrafties.co.za
📍 Centurion, Pretoria Gauteng
📱 WhatsApp: +27 68 848 4092